Shipping Policy.

Shipping Policy for Oh Home

Effective Date: 3-11-2025

Thank you for shopping with Oh Home! We are dedicated to providing timely and efficient delivery of our quality home products. Please read our shipping policy below for all relevant information regarding your order.

1. Shipping Time

  • Processing Time: All orders are processed and shipped from our warehouse in Karachi, Pakistan. Orders are typically processed within 1-2 business days after payment is received.

  • Delivery Time: Once your order is shipped, the expected delivery time is between 5 to 11 working days, depending on your location. Please note that delivery times may vary based on the shipping carrier and external factors.

2. Shipping Charges

  • Shipping Fees: Shipping charges are calculated at checkout based on your delivery location and the weight or size of your order.
  • Non-Refundable Shipping Charges: Please note that shipping charges are non-refundable, even in the case of returns or refunds unless the product is defective or damaged upon arrival.

3. Shipping Locations

We currently offer shipping within Pakistan. If you are located outside of Pakistan and wish to place an order, please contact us for information regarding international shipping.

4. Order Tracking

Once your order has been shipped, you will receive a tracking number via email or SMS. You can use this tracking number to track the status and location of your shipment.

5. Delivery Delays

While we strive to ensure timely delivery, please be aware that delivery times may be affected by unforeseen circumstances such as weather, holidays, or carrier delays. In such cases, we will do our best to keep you informed and assist with any issues.

6. Address Accuracy

Please ensure that the shipping address you provide is accurate and complete. Oh Home will not be held responsible for delays or lost shipments due to incorrect or incomplete address information.

7. Damaged or Missing Items

In the event that your order arrives damaged or if an item is missing, please contact us within 2 working days of receiving your shipment. We will investigate the issue and take appropriate action to resolve it.

8. Contact Us

If you have any questions regarding shipping, or if you need assistance with tracking your order, please feel free to reach out to our customer service team:

Oh Home
Nazimabad Karachi
Email: khantanoli01@gmail.com
Phone: +92-318-2060217